Outsourced IT Department

When you choose nTrust as your IT partner you gain access to qualified technicians and tap into their wealth of industry knowledge and experience.

It makes sound business sense to outsource IT Support no matter the size of business.

It’s a big challenge to run your own IT department. We know this from first hand experience. It’s not just recruiting a team with the skills required, there’s continual training, holiday cover, sickness, career motivation and possibly most important these days, variety. When you outsource your IT all these headaches go away.

Help to resolve your IT issue is just a phone call away. You’re immediately connected to a friendly and qualified technician. Tap into their depth of knowledge to benefit your business. When you choose nTrust IT Support we’ll also manage, monitor and test your back ups, software licences and updates too.

Larger companies may prefer one of our senior technicians on site during the working week, or use nTrust as an extra resource for special projects.

IT Audit

Every business is unique, so we carry out an IT audit for every new client. Our processes and procedures embrace Cyber Essentials standards. If a part of your system is not compliant we will advise.

  • Understand your business
  • Review current infrastructure, which will identify any vulnerabilities
  • Recommend actions to mitigate risks

IT Monitoring

Keep your business operating without interruption, regardless of what happens, by monitoring switches, routers, servers and critical business applications.

  • Remote monitoring systems are active 24/7 using the latest tools
  • IT technicians make daily checks

IT Helpdesk

First line support by a certified trained technician resolving everyday IT issues immediately.

  • Your call answered within 5 seconds
  • 97% fixed on first call success rate

IT Strategy

We'll help you create an IT strategy to underpin your business direction and growth aspirations.

  • Check versions of software are compatible so that your systems work together
  • Ensure licensing is compliant

4 Step Process

Our 4-steps guide you through the process
1

Get in Touch

Call, email or fill in our contact form.

2

Arrange a Meeting

We'll get together to discuss your needs.

3

Proposal

We'll prepare a comprehensive proposal.

4

Onboarding

We'll ensure your move to nTrust is seamless.

Here to Help

Remote assistance is just a phone call away




Additional Services

Network Support

Testing, troubleshooting and maintaining your business IT network, whilst you focus on providing an excellent service to your customers.

Remote support for micro-businesses

nCover is our unlimited remote IT support for businesses of 1 to 5 staff.

IT Project Delivery

Extra IT resource for an already stretched IT Department, providing skills that are missing or extra engineers to get the job completed on time.

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